You can reliably count on Apple to penetrate to the heart of technology’s impact on our life. So, no surprise that they named their introductory mobile app MobileMe (now replaced by iCloud). In the ever-sloshing sea of hype around new technology, separating the ripples from the tsunamis is not as easy as it should be.  [...]

In my job as VP of Solutions Marketing at KANA, I’m privileged to get to meet a lot of customers and prospects across many different industries and countries.  One of my focus areas is the public sector. What I’ve found is that regardless of where you go in the world, public sector organizations are looking [...]