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Verint Customer Named a Finalist in Constellation SuperNova Awards

One of our customers has been named a finalist in the notable Constellation SuperNova Awards in the category of “Next Generation Customer Experience.” We are excited, and in turn we are asking you to share in the moment andvote to make them the award winner! Aparajita Gupta, Vice President, Customer Interaction Analytics, Firstsource Solutions Ltd, […]

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Ventana Research Gives Verint Top Honors in 2015 Value Index for WFO

Most organizations today want to demonstrate that their dollars are buying valuable solutions and services. Budgets are scrutinized; complex issues abound—and results are usually demanded quickly. Therefore, more than ever, choosing a business partner that’s a proven leader in their field can be a wise choice. As such, Verint is pleased to announce that research […]

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Oh, the Places We’ll Go ‒ With Customer Service!

Please forgive the Seuss-ism if not your preference. I’m a father of youngsters in need of some reference.  Ok, alright, that’s pretty weak … it’s of customer service technology I speak. I read my kids a Dr. Seuss bedtime story last night, and it just sort of took over as I segued into the evening’s further […]

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