Subscribe to RSS Feed grab our rss feed

Author Archive

Unify Your Teams—Strengthen Customer Relationships

Do your various departments operate in silos rather than coordinating efforts to engage customers and deliver outstanding experiences? If so, you’re not alone. But these silos significantly impact the customer experience and often lead to an inconsistent brand message. Are you ready to get unified? At 1 p.m. ET on Thursday, August 27, join Verint’s […]

read more...

Verint’s New Engagement Analytics: Act on What Matters Most

In today’s ever-changing customer experience landscape, you need all the insight you can find to compete effectively, much less gain a leg up in the marketplace. However, your organization may be like many others—the customer data needed for better and faster decision-making is trapped within departmental silos, leaving little visibility and understanding across channels, interactions, […]

read more...